Terms and Conditions

Please note the Terms and Conditions (“Terms”, and “Terms and Conditions”) of www.allthebrilliants.com website operated by All The Brilliants, LLC.

By clicking “Buy Now,” “Purchase,” or any other phrase on the purchase button, by signing, and/or entering your credit card information, or otherwise accessing, enrolling, electronically, verbally, or otherwise, you (“Client” or “Purchaser”) agree to be provided with jewelry products by Melissa Dusenberry (“Jeweler”), owner of All The Brilliants, LLC (the “Company” or “Seller”), and you are entering into a legally binding agreement with the Company, subject to the following Terms of Purchase:

PURCHASE, ORDERS, AND CANCELLATIONS

An agreement for All The Brilliants, LLC to sell products and services to you is made when we accept your order. The description of goods, price and applicable tax are agreed on between Purchaser and Seller when the order is placed. The Sellers charge for transport, packaging, freight and/or insurance will be included in the final invoice upon shipment and is the responsibility of the Purchaser.

For designers bases outside the US, the Purchaser is responsible for any customs duties and taxes (such as VAT) charged by your destination country in addition to the item price and shipping charges. Note that shipping delays due to customs are outside of our control.

The placement of an order of any kind is a binding agreement.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in pricing or description of product or service, error in your order, fraud, unauthorized or illegal transaction, or other reasons.

DELIVERY

Shipping and delivery times vary depending on the state (or possibly country) of the designer and time it may take to clear customs. We aim to email you within 24 hours to notify you of estimated delivery time and details. Designers and Purchasers located in the US will take between 2 - 7 business days to ship. Certain items may have a longer lead time, but this will be communicated within 24 hours.

Please note that all bespoke or customized jewelry can take 4 - 6 weeks to create and you will receive email updates with progress or any unanticipated delays.

WARRANTY

All jewelry items will be thoroughly examined prior to shipping to you.

Our aim is to provide access to one-of-a-kind or limited edition jewelry from highly skilled independent designers with a unique signature. Accordingly the pieces are thoughtfully well crafted with quality materials.

All The Brilliants, LLC is not responsible for damaged or lost jewelry once the piece is delivered. 

WEAR AND CARE

Please note that robust wear and care guidance is available for specific gemstones outlined in “The Skinny on Gemstones” education initiative.

QUESTIONS

Should you have questions about the above Terms, please contact us.